If you’re using AutoCAD on macOS and find that the print dialog box fails to appear when you try to print a drawing, you’re not alone. This is a common issue that can disrupt your workflow and cause frustration—especially when you’re on a deadline. Fortunately, there are several troubleshooting steps you can take to resolve the problem. Below, we’ll walk you through the most effective fixes.
Common Causes
Before diving into solutions, it helps to understand why this issue occurs:
- macOS permissions or security settings blocking AutoCAD’s access to printing functions.
- Corrupted AutoCAD preferences or user profile.
- Outdated software (either AutoCAD or macOS).
- Printer driver incompatibility or misconfiguration.
- Graphics or display scaling issues causing the dialog to render off-screen.
Step-by-Step Fixes
1. Restart AutoCAD and Your Mac
Sometimes the simplest solution works best. Quit AutoCAD completely (use Cmd + Q or right-click the Dock icon > Quit), then restart your Mac. This clears temporary glitches that may be preventing the print dialog from appearing.
2. Check for Hidden or Off-Screen Dialogs
On macOS with multiple displays or scaled resolutions, dialog boxes can sometimes open off-screen.
- Press Cmd + Tab to ensure AutoCAD is active.
- Hold the Option key and click the green full-screen button in the top-left corner of the AutoCAD window to toggle between windowed and full-screen modes.
- Try pressing Cmd + Option + M to minimize and restore all windows—this may bring hidden dialogs back into view.
- If you’re using multiple monitors, disconnect secondary displays temporarily and try printing again.
3. Reset AutoCAD Preferences
Corrupted preferences are a frequent culprit.
To reset AutoCAD for Mac preferences:
- Quit AutoCAD.
- Open Finder and press Cmd + Shift + G.
- Type:
~/Library/Application Support/Autodesk/AutoCAD [Version]
(e.g.,~/Library/Application Support/Autodesk/AutoCAD 2024
) - Rename the folder (e.g., add “_backup” to the end).
- Relaunch AutoCAD—it will generate fresh preference files.
- Test printing again.
Note: This will reset your custom settings, tool palettes, and workspace layouts. Back up any important customizations first if possible.
4. Update AutoCAD and macOS
Ensure you’re running the latest version of both AutoCAD and macOS:
- In AutoCAD: Go to AutoCAD > Check for Updates.
- In macOS: Go to System Settings > General > Software Update.
Autodesk frequently releases patches that address compatibility issues with newer macOS versions.
5. Verify Printer Setup in macOS
Make sure your printer is properly configured at the system level:
- Go to System Settings > Printers & Scanners.
- Confirm your printer appears in the list and shows “Idle” or “Ready.”
- Try printing a test page from another app (e.g., TextEdit or Preview).
- If the printer isn’t working system-wide, reinstall its drivers from the manufacturer’s website.
6. Run AutoCAD in Safe Mode
Launch AutoCAD without loading third-party plugins or customizations:
- Hold the Shift key while launching AutoCAD.
- When prompted, choose to run in Safe Mode.
- Attempt to print.
If the print dialog appears in Safe Mode, a plugin or customization may be interfering. Disable add-ons one by one to identify the culprit.
7. Reinstall AutoCAD (Last Resort)
If none of the above work, consider a clean reinstall:
- Uninstall AutoCAD using the official Autodesk uninstaller (found in the Applications folder or via Autodesk’s website).
- Delete residual folders in:
~/Library/Application Support/Autodesk/
~/Library/Preferences/
(look for AutoCAD-related plist files)
- Reinstall the latest version from your Autodesk Account.
Preventive Tips
- Regularly back up your AutoCAD settings and profiles.
- Keep both macOS and AutoCAD updated.
- Avoid running outdated printer drivers—always use the latest version compatible with your macOS.
Frequently Asked Questions (FAQ)
Q: Why does the print dialog disappear immediately after I click “Print” in AutoCAD for Mac?
A: This often happens when AutoCAD loses focus or when a background process (like a plugin or script) interrupts the print command. Try disabling third-party add-ons or running AutoCAD in Safe Mode (hold Shift while launching) to see if the issue persists.
Q: Can using a non-PostScript printer cause the print dialog not to appear?
A: Yes. AutoCAD for Mac relies heavily on PostScript-compatible printers for reliable printing. If you’re using a host-based (GDI) or non-PostScript printer, the print dialog may fail to load or crash silently. Check your printer specifications or try printing to a PDF (via “Save as PDF” in the system print dialog) as a workaround.
Q: Does macOS Dark Mode affect the AutoCAD print dialog visibility?
A: In some older versions of AutoCAD for Mac, Dark Mode can cause UI elements—including the print dialog—to render with poor contrast or appear transparent, making them seem “missing.” Switch to Light Mode in System Settings > Appearance and relaunch AutoCAD to test.
Q: I’m using a virtual printer (like PDFCreator or Microsoft Print to PDF)—could that be the problem?
A: Virtual printers can sometimes conflict with AutoCAD’s native printing system on macOS. While macOS has a built-in “Save as PDF” option that usually works, third-party virtual printers may not be fully supported. Try printing to a physical printer or use File > Export > PDF instead for reliable output.
Q: After updating macOS, the print dialog stopped working—what should I do?
A: macOS updates can change printing frameworks or security permissions. First, ensure you’re running the latest version of AutoCAD compatible with your macOS version. Then, go to System Settings > Privacy & Security > Printing and verify that AutoCAD has printing permissions. If needed, reinstall your printer drivers.
Q: Is there a keyboard shortcut to force the print dialog to appear if it’s stuck?
A: There’s no direct shortcut to “force” the dialog, but you can try Cmd + P to initiate printing, then press Cmd + Tab to switch back to AutoCAD and ensure it’s the active app. If the dialog is off-screen, temporarily change your display resolution (System Settings > Displays) to bring it back into view.
Q: Can file corruption in my DWG cause printing issues?
A: While rare, severely corrupted drawings can trigger unexpected behavior, including print dialog failures. Try opening a new blank drawing and printing from there. If it works, use RECOVER or AUDIT commands on your original file to fix potential corruption.
Final Thoughts
The missing print dialog in AutoCAD for Mac is usually fixable without deep technical intervention. Start with simple steps like restarting your system or resetting preferences before moving to more involved solutions. If the issue persists after trying all the above, contact Autodesk Support—they can provide version-specific assistance and may be aware of known bugs in your AutoCAD release.
By following these steps, you’ll likely restore printing functionality and get back to drafting without delay.
Have you encountered this issue? Share your experience or additional fixes in the comments below!